This Call for Evidence seeks views from UK stakeholders on recent proposals from the European Commission on consumer alternative dispute resolution. In summary, the Commission argue that all EU consumers should be able to solve their problems without going to court, regardless of the kind of product or service that the contractual dispute is about and regardless of where they bought it in the European Single Market. In addition, for consumers shopping online and from another EU country, the Commission want to create an EU-wide single online platform which will allow contractual disputes to be solved entirely online and within 30 days. The proposals are likely to impact UK consumers, businesses and organisations that currently provide alternative dispute resolution services. Views are sought on the likely scale of these impacts. Views received will help form the UK’s negotiating position.